hField Technologies, Inc. http://www.hfield.com Making Wi-Fi More Accessible for You Tue, 18 Nov 2008 22:58:27 +0000 http://wordpress.org/?v=2.5.1 en Does hField provide a manufacturer’s warranty? http://www.hfield.com/faqs/hfield-manufacturers-warranty/ http://www.hfield.com/faqs/hfield-manufacturers-warranty/#comments Wed, 06 Aug 2008 16:24:39 +0000 blake http://www.hfield.com/?p=154 Yes, hField is the original equipment manufacturer of the Wi-Fire and provides a warranty, as well as a license to use our exclusive software, both of which are available online.

]]> http://www.hfield.com/faqs/hfield-manufacturers-warranty/feed/ Where does my Wi-Fire ship from? http://www.hfield.com/faqs/wi-fire-ship-from/ http://www.hfield.com/faqs/wi-fire-ship-from/#comments Wed, 06 Aug 2008 16:24:07 +0000 blake http://www.hfield.com/?p=153 You can choose from shipping locations around the world by selecting one of our retail partners.

If you purchase directly from hField, shipping will be from our warehouse in Kississimee, Florida.  For certain orders, hField reserves the right to ship from it’s US manufacturing facility in Bethlehem, Pennsylvania.  In either case, Title to the goods passes to the Purchaser upon departure from the hField shipping point.

]]> http://www.hfield.com/faqs/wi-fire-ship-from/feed/ Wi-Fire™ Provides Alternative to iPhone http://www.hfield.com/news-events/wi-fire-provides-alternative-to-iphone/ http://www.hfield.com/news-events/wi-fire-provides-alternative-to-iphone/#comments Fri, 11 Jul 2008 16:26:43 +0000 altitude http://hfield.com/?p=141 BETHLEHEM, PA-July 11, 2008: Apple released its new iPhone today. But the iPhone is not the answer for everyone–especially consumers and business persons who need access to more powerful office programs and faster download speeds.

Wireless connectivity through handheld devices like the iPhone and Blackberries is growing at an exponential rate. And with good reason: If a consumer is within the cell phone’s network, access to email is relatively quick.

If checking email, taking pictures, listening to music and doing a little net surfing are the only functions that need to be performed, then the iPhone or other broadband-enabled handheld device can satisfy the need. However, if a consumer or business person relies on a laptop to remain productive, stay connected via the Internet, upload/download large files, access a network or stream audio/video, a laptop equipped with Wi-Fire™ from hField Technologies is a superior alternative.

With its integrated high-gain directional antenna and extremely strong receive sensitivity, the Wi-Fire™ gives XP, Vista, Mac and Linux users the freedom to connect to WiFi networks when they want, where they want. Users benefit from the increased mobility and greater range with faster speeds.

Wi-Fire™ provides interoperability with any 802.11 b/g access point and multiplies the effectiveness of wireless networks by allowing users to connect to a WiFi network from up to 1,000 feet–more than three times the range of other 802.11 adapters–often at significantly higher speeds, and even in locations where no wireless signal could be detected previously.

The Associated Press article on the new iPhone released on Monday notes that monthly service plans will be more expensive starting in July. Retail price for Wi-Fire is $79–about the cost of one month’s service fee for the iPhone. And while Apple said the new iPhone downloads data twice as fast the old one, it will still be much slower than working with a laptop and your Wi-Fire™.

]]> http://www.hfield.com/news-events/wi-fire-provides-alternative-to-iphone/feed/ Why does the Wi-Fire not increase the signal strength on my Airport Card? http://www.hfield.com/faqs/why-does-the-wi-fire-not-increase-the-signal-strength-on-my-airport-card/ http://www.hfield.com/faqs/why-does-the-wi-fire-not-increase-the-signal-strength-on-my-airport-card/#comments Thu, 10 Jul 2008 20:27:27 +0000 blake http://hfield.com/uncategorized/why-does-the-wi-fire-not-increase-the-signal-strength-on-my-airport-card/ The Wi-Fire is a completely separate and new network adapter for your computer.  It will not affect your existing Airport Card, and you don’t even already need to have an Airport Card in order to enjoy the long-range connection benefits of the Wi-Fire. 
To use the Wi-Fire, use the Wi-Fire Connection Manager software and not the Airport Card utility.

]]> http://www.hfield.com/faqs/why-does-the-wi-fire-not-increase-the-signal-strength-on-my-airport-card/feed/ Why does the Wi-Fire Connection manager say ‘Connected’, and shows the Signal Strength and Link Quality bars, but I am not able to open a website? http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-say-connected-and-shows-the-signal-strength-and-link-quality-bars-but-i-am-not-able-to-open-a-website/ http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-say-connected-and-shows-the-signal-strength-and-link-quality-bars-but-i-am-not-able-to-open-a-website/#comments Thu, 10 Jul 2008 20:27:05 +0000 blake http://hfield.com/?p=139 Sometimes, the Wi-Fire Connection Manager reports a successful connection a few seconds before the connection has actually been established.  Wait a bit, and try to open your website again.

Should the problem persist, it is likely caused by a failure of the Macintosh to receive a valid IP address from your wireless network.  If this occurs, try to connect again by double clicking on your target network, and verifying that your security settings are properly configured (if it’s a secure network).

If you continue to not be able to open a website or generally be online, please verify the IP address by going to Network Settings, and select Ethernet Adapter (en2) [Note: it may be en3 or another number, depending on your computer.] from the Show drop-down menu.  If you have an IPv4 address that starts with 169.154., then you have a bad IP address. (Please note that if you have a number other than that, you are successfully connected to the wireless router, and the problem is on the wireless router’s connection to the Internet).

However, if you have a bad IP address, please select Network Port Configurations from the ‘Show’ drop-down menu. Then uncheck Ethernet Adapter (en2), and click Apply Now.  Wait a few seconds, then recheck Ethernet Adapter (en2), and then click Apply Now again.
Now select Ethernet Adapter (en2) again from the ‘Show’ drop-down menu, and then click on the button Renew DHCP Lease. 
If a new IPv4 address doesn’t appear within several minutes, then go back to the Wi-Fire Connection Manager, disconnect from your target network (if it reports you are connected) by double clicking on a different network, and then attempt to reconnect again. 
Alternatively, if this occurrence repeats itself, reboot your computer.
Note: These symptoms can also happen when the router is not set to automatically assign IP addresses, or if the router itself is not on the Internet. In these cases, ask your network administrator for assistance.

]]> http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-say-connected-and-shows-the-signal-strength-and-link-quality-bars-but-i-am-not-able-to-open-a-website/feed/ How do I know my wireless network’s password? http://www.hfield.com/faqs/how-do-i-know-my-wireless-networks-password/ http://www.hfield.com/faqs/how-do-i-know-my-wireless-networks-password/#comments Thu, 10 Jul 2008 20:25:59 +0000 blake http://hfield.com/?p=138 The Wi-Fire supports WEP, WPA and WPA2 encryption standards, up to 256 bit key lengths. When you first set up your wireless network, you may have chosen to use one of these security measures.  You need to configure the Wi-Fire’s setup to be the same as your wireless network’s.  If you no longer have those details, they can typically be found inside your wireless network’s configuration web page.  If you did not set up the network to which you’re trying to connect, please ask your network administrator for help.

]]> http://www.hfield.com/faqs/how-do-i-know-my-wireless-networks-password/feed/ Why does the Wi-Fire Connection Manager ask me if I want to use my previous WEP/WPA settings? What do I choose? http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-ask-me-if-i-want-to-use-my-previous-wepwpa-settings-what-do-i-choose/ http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-ask-me-if-i-want-to-use-my-previous-wepwpa-settings-what-do-i-choose/#comments Thu, 10 Jul 2008 20:25:27 +0000 blake http://hfield.com/?p=137 The Wi-Fire Connection Manager will prompt you, when you try to connect to a wireless network that is encrypted, if you want to use your previous security settings.  This is to ensure that your security is set up correctly.  If it is your first time to connect to a network, then you need to click ‘No,’ so that you can go ahead and enter the password for the first time. 

However, if it is a network that you’ve previously connected to successfully with the Wi-Fire, then you can go ahead and click ‘Yes,’ since your security settings and passwords are already entered.

]]> http://www.hfield.com/faqs/why-does-the-wi-fire-connection-manager-ask-me-if-i-want-to-use-my-previous-wepwpa-settings-what-do-i-choose/feed/ When I’m trying to connect to an access point or wireless network, why does the Wi-Fire Connection Manager only say “Connecting”? http://www.hfield.com/faqs/why-when-im-trying-to-connect-to-an-access-point-or-wireless-network-does-the-wi-fire-connection-manager-only-say-connecting/ http://www.hfield.com/faqs/why-when-im-trying-to-connect-to-an-access-point-or-wireless-network-does-the-wi-fire-connection-manager-only-say-connecting/#comments Thu, 10 Jul 2008 20:22:10 +0000 blake http://hfield.com/?p=136 This happens when the Wi-Fire is on the fringe of its range. Although the Wi-Fire has a powerful directional antenna, even this range has limits, and the Wi-Fire Connection Manager is trying to establish a connection with a poor signal. To increase the signal, try elevating the Wi-Fire and rotating it around, or placing it closer to a window.  The Wi-Fire Connection Manager will help you determine the optimum position and orientation of the Wi-Fire in order to increase the signal to useable levels.

However, if you are showing a strong network connection (generally above 15 percent, though this will depend on your environment), the problem may be caused by improper setup, incorrect security information or not receiving permission to connect from the wireless network.

 

]]> http://www.hfield.com/faqs/why-when-im-trying-to-connect-to-an-access-point-or-wireless-network-does-the-wi-fire-connection-manager-only-say-connecting/feed/ Why don’t I see any available networks listed in the Wi-Fire Connection Manager? http://www.hfield.com/faqs/why-dont-i-see-any-available-networks-listed-in-the-wi-fire-connection-manager/ http://www.hfield.com/faqs/why-dont-i-see-any-available-networks-listed-in-the-wi-fire-connection-manager/#comments Thu, 10 Jul 2008 20:20:29 +0000 blake http://hfield.com/?p=132 Be sure that you first install the software and drivers before ever plugging in the Wi-Fire, and also that you have gone to System Preferences, opened the Network Settings Pane and allowed the computer to find the hardware.  This is successful if an “Add New Port” dialogue box opens, and you click Apply Now to apply the changes.  If the dialogue box does not open automatically when you click on the Network Settings pane, you should select the “+” to add it manually.

]]> http://www.hfield.com/faqs/why-dont-i-see-any-available-networks-listed-in-the-wi-fire-connection-manager/feed/ How do I open the Wi-Fire Connection Manager to see available networks? http://www.hfield.com/faqs/how-do-i-open-the-wi-fire-connection-manager-to-see-available-networks/ http://www.hfield.com/faqs/how-do-i-open-the-wi-fire-connection-manager-to-see-available-networks/#comments Thu, 10 Jul 2008 20:15:24 +0000 blake http://hfield.com/?p=135 The Wi-Fire Connection Manager should load automatically at startup into the dock.  To open and see available networks, click the Wi-Fire icon in the dock, then select “Open Setup” from the “Setup” menu on the top left of the screen.

]]> http://www.hfield.com/faqs/how-do-i-open-the-wi-fire-connection-manager-to-see-available-networks/feed/ Where can I find the Wi-Fire Connection Manager software? http://www.hfield.com/faqs/where-can-i-find-the-wi-fire-connection-manager-software/ http://www.hfield.com/faqs/where-can-i-find-the-wi-fire-connection-manager-software/#comments Thu, 10 Jul 2008 20:15:02 +0000 blake http://hfield.com/?p=134 To open the Wi-Fire Connection Manager, open the Applications Folder, then open the Utilities Folder.  Toward the bottom of this folder, you can find the Wi-Fire Connection Manager icon.  Double click to open it. 

]]> http://www.hfield.com/faqs/where-can-i-find-the-wi-fire-connection-manager-software/feed/ How do I uninstall the Wi-Fire? http://www.hfield.com/faqs/how-do-i-un-install-the-wi-fire/ http://www.hfield.com/faqs/how-do-i-un-install-the-wi-fire/#comments Thu, 10 Jul 2008 20:14:00 +0000 blake http://hfield.com/?p=133 To uninstall, put the Installation CD in the computer, open it on your desktop (or open the downloaded installation package) and run the uninstaller.

]]> http://www.hfield.com/faqs/how-do-i-un-install-the-wi-fire/feed/ Can I stop the Wi-Fire Connection Manager from starting when I start my computer? http://www.hfield.com/faqs/can-i-stop-the-wi-fire-connection-manager-from-starting-when-i-start-my-computer/ http://www.hfield.com/faqs/can-i-stop-the-wi-fire-connection-manager-from-starting-when-i-start-my-computer/#comments Tue, 08 Jul 2008 19:02:41 +0000 altitude http://hfield.com/uncategorized/can-i-stop-the-wi-fire-connection-manager-from-starting-when-i-start-my-computer/ No, the current release of the Wi-Fire Connection Manager (WCM) is designed to start when your computer starts. Version 2.0 of the WCM will allow users to disable automatic startup and will be released shortly. Of course, WCM must be running for the Wi-Fire to work.

]]> http://www.hfield.com/faqs/can-i-stop-the-wi-fire-connection-manager-from-starting-when-i-start-my-computer/feed/ How can I make the Wi-Fire my preferred means of connecting? http://www.hfield.com/faqs/how-can-i-make-the-wi-fire-my-preferred-means-of-connecting/ http://www.hfield.com/faqs/how-can-i-make-the-wi-fire-my-preferred-means-of-connecting/#comments Tue, 08 Jul 2008 18:56:13 +0000 altitude http://hfield.com/?p=128 Your Mac will only connect to the Internet via one “network port” at a time. A network port is any device your Mac can use to connect to the Internet–for example the wired Ethernet, the Wi-Fire and Airport. To change the priority order in which OS X connects, open System Preferences and click on Network under the Network & Internet heading. Then click on the gear icon, below the list of network ports. From the drop-down menu, click on Set Service Order. This will allow you to change the order in which your computer chooses the port to connect.

]]> http://www.hfield.com/faqs/how-can-i-make-the-wi-fire-my-preferred-means-of-connecting/feed/ Can I download software and manuals for Windows XP/Vista? http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-windows-xpvista/ http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-windows-xpvista/#comments Thu, 03 Jul 2008 22:44:56 +0000 altitude http://hfield.com/?p=127 You can download the latest installation software for Windows by clicking here.

The latest Quick Setup Guide is also available.

If you purchased your Wi-Fire before Sept. 2007, you should download the classic Wi-Fire installation software.

]]> http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-windows-xpvista/feed/ Can I download software and manuals for Linux? http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-linux/ http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-linux/#comments Thu, 03 Jul 2008 22:43:00 +0000 altitude http://hfield.com/?p=126 Right now, we have an installation guide for Linux. We will post other resources soon. Click here.

]]> http://www.hfield.com/faqs/can-i-download-software-and-manuals-for-linux/feed/ Can I download software or manuals for Mac? http://www.hfield.com/faqs/can-i-download-software-or-manuals-for-the-mac/ http://www.hfield.com/faqs/can-i-download-software-or-manuals-for-the-mac/#comments Thu, 03 Jul 2008 22:41:08 +0000 altitude http://hfield.com/?p=125 Yes, you can download the latest software and manuals on our Mac resources page. Click here.

]]> http://www.hfield.com/faqs/can-i-download-software-or-manuals-for-the-mac/feed/ I had trouble entering my order and now see two charges on my credit card. What do I have to do to remove one? http://www.hfield.com/faqs/trouble-entering-order/ http://www.hfield.com/faqs/trouble-entering-order/#comments Mon, 09 Jun 2008 15:23:00 +0000 altitude http://hfield.com/?p=94 In most cases nothing, because you are seeing a temporary authorization that will go away on its own. hField maintains very high security settings to protect against potential identity theft or fraudulent charges. In many cases, your bank will authorize a charge, and hField will reject the charge because we maintain more rigorous standards. Because the bank was okay with the charge, it will temporarily appear as an authorization on your online statement. Because hField rejected the charge, it will never be collected and will disappear on its own. A second charge is created when you correct your information. We understand this can be confusing, but we feel it’s necessary to maintain strong anti-fraud protection measures.

Of course, it’s possible you accidentally did place two orders. In this case, you’d have received two e-mails with two different order numbers. Please contact us immediately to cancel one order because we ship very promptly. We’re always happy to take a duplicate order back, but if it’s already been shipped, we will not be able to refund shipping fees.

]]> http://www.hfield.com/faqs/trouble-entering-order/feed/ Where can I buy the Wi-Fire™? http://www.hfield.com/faqs/where-can-i-buy/ http://www.hfield.com/faqs/where-can-i-buy/#comments Mon, 09 Jun 2008 15:22:15 +0000 altitude http://hfield.com/?p=93 You can purchase the Wi-Fire direct from store.hfield.com or from any of our retailers or distributors.

hField Partners

Americas

C Crane Company (Fortuna, CA USA)
Buy Now

Microcenter (US)
Buy Now
Store Locations

Microcom (Calabasas, CA USA)
Buy Now

Other World Computing (Woodstock, IL USA)
Buy Now

Tekserve (New York, NY USA)
Hours & Address

Asia-Pacific

AsiaFlux (Singapore)
Block 5 Ang Mo Kio industrial Park 2A
#03-04 AMK Tech II
Singapore SIN 567760 SG
+65 6854 0219
www.asiaflux.com
michelle@asiaflux.com

Europe, Middle East & Africa

PHMC GPE LLC
28 Boulevard des Amis
13008 Marseille FRANCE
+33954610777
http://wifire.phmcgpe.com/index.php
Buy now

Benchmark Technologies (Nigeria)
Quantity Surveyors House
Plot 17/19 Idowu Taylor Street
Victoria Island, Lagos, Nigeria
+2341 2620991
ade79@hotmail.com

Spatrade 08 SL (Spain)
Buy Now
+34657954557
alocotoro@gmail.com

Unique Elite Business Solutions (Saudi Arabia/Gulf Region - Middle East/Africa)
Jeddah Economic Tower
Sixth Floor Office 602
Jeddah Saudi Arabia
+966 2-650-0111 # 6619
info@UniqueEBS.com

zMacShop (Kuwait)
Block 4 Street 3 Building 2
Qortuba 22001 Kuwait
+9656433364
alsabah@abkuwait.com

]]> http://www.hfield.com/faqs/where-can-i-buy/feed/ What if I’m not satisfied with my Wi-Fire? http://www.hfield.com/faqs/what-if-im-not-satisfied/ http://www.hfield.com/faqs/what-if-im-not-satisfied/#comments Mon, 09 Jun 2008 15:21:34 +0000 altitude http://hfield.com/?p=92 Wi-Fire allows you to connect to very weak signals that wouldn’t be possible with normal adapters. Of course, Wi-Fire can only connect where some WiFi signal is present. There is always some possibility that even Wi-Fire cannot connect to the wireless network to which you’d like to connect. Just make sure that you’re not evaluating the Wi-Fire at close range. The Wi-Fire is not intended to deliver benefits at very strong signal levels. A normal adapter will typically provide maximum throughput in close vicinity to the access point.

If you feel the Wi-Fire is defective, we offer a one-year warranty during which we will replace or repair the Wi-Fire. If you are not satisfied with your order because the order was filled incorrectly, we will either replace the items you need or refund you the purchase price of the item, at hField’s discretion.

We also offer a 30-day return policy in the event you find that the Wi-Fire does not offer greater range and better connectivity in more places where you could not connect before. First, we ask that you call into Technical Support for help. Often, it is a very minor problem in installation, even though it is very straightforward. Sometimes, the user tries to do a performance test at very close range to the access point, or tries to compare our signal strength versus a laptop’s bars, which are not equivalent measures.

If you still wish to return your Wi-Fire, you must then contact us to obtain an RMA#, within the 30-day or one-year periods, whichever is applicable. Please contact our return department at 877-7hField to obtain an RMA #. No returns can be accepted without a valid RMA#. The item must be in a similar condition as it was when delivered to you. Please include all original packing materials, manuals and accessories with the product to avoid any return fees. On any authorized return, hField will refund the price of the item, excluding shipping & other delivery charges, but reserves the right to charge a restocking fee and/or a fee for damaged or missing components of the shipment. Unauthorized returns, and returns to an address not specified for return by hField, are subject to an additional flat US$15 unauthorized return fee. Return shipping, for any return cause, is paid by the customer.

]]> http://www.hfield.com/faqs/what-if-im-not-satisfied/feed/ Does hField accept any other payment methods? http://www.hfield.com/faqs/acceptable-payment-methods/ http://www.hfield.com/faqs/acceptable-payment-methods/#comments Mon, 09 Jun 2008 15:20:49 +0000 altitude http://hfield.com/?p=91 If necessary, hField can accept payment by check, Western Union money transfer or United States Postal Service money order if it is the only option possible. Understand that this can add considerable time to the process, and in the case of checks, your order will not ship until payment has cleared. If you need to use one of these alternative payment methods, contact orders@hfield.com, and we will provide additional instructions. Please send your desired shipping address so that we can provide a quotation on shipping fees.

]]> http://www.hfield.com/faqs/acceptable-payment-methods/feed/ Does hField accept payment via PayPal? http://www.hfield.com/faqs/does-hfield-accept-paypal-payment/ http://www.hfield.com/faqs/does-hfield-accept-paypal-payment/#comments Mon, 09 Jun 2008 15:20:06 +0000 altitude http://hfield.com/?p=90 Yes, when you are on the 1-page-checkout, you may select PayPal as a payment option. You will be taken to PayPal.com, and completing your order is easy. Generally PayPal payments are virtually automatic, and hField will ship your order within 1 business day. However, if you choose to send a PayPal e-Check, remember that your payment will take four to five business days to clear, just like a paper check. In these cases, hField will process your order once the payment is cleared. No extra steps are needed on your part, but it will add a delay.

]]> http://www.hfield.com/faqs/does-hfield-accept-paypal-payment/feed/ What payment methods are accepted by hField? http://www.hfield.com/faqs/what-payment-methods-are-available/ http://www.hfield.com/faqs/what-payment-methods-are-available/#comments Mon, 09 Jun 2008 15:19:25 +0000 altitude http://hfield.com/?p=89 hField accepts payments by Visa, Mastercard, American Express, Discover or PayPal. Credit cards issued by international banks are accepted as long as they are of one of the above types. You may phone in your credit card order to 877-7hField if you prefer, but our online shopping card is fully secure, and we encourage customers to order online.

 

]]> http://www.hfield.com/faqs/what-payment-methods-are-available/feed/ Do I have to pay sales tax on my order? http://www.hfield.com/faqs/sales-tax-payment/ http://www.hfield.com/faqs/sales-tax-payment/#comments Mon, 09 Jun 2008 15:17:41 +0000 altitude http://hfield.com/?p=87 hField is required to withhold sales tax on orders from customers in Florida and Pennsylvania. Customers in other states and non-U.S. customers will not have sales tax withheld. If you are located in Florida or Pennsylvania and need to place a sale-tax exempt order, please contact orders@hfield.com, and we will be happy to work with you to verify your tax-exempt status for our records.

]]> http://www.hfield.com/faqs/sales-tax-payment/feed/ Will I have to pay taxes, customs fees or duty on a Wi-Fire ordered outside the U.S.? http://www.hfield.com/faqs/fees-for-international-orders/ http://www.hfield.com/faqs/fees-for-international-orders/#comments Mon, 09 Jun 2008 15:17:06 +0000 altitude http://hfield.com/?p=86 The price charged at checkout is for shipping only. You are responsible for any additional import fees that may result from your order. hField is happy to help determine if any additional charges will be incurred or what they may be. Unfortunately, we can make no guarantees and can simply offer advice from our experience with other international customers. Please send questions to orders@hfield.com.

]]> http://www.hfield.com/faqs/fees-for-international-orders/feed/ What shipping options are available for international shipping? http://www.hfield.com/faqs/options-for-international-shipping/ http://www.hfield.com/faqs/options-for-international-shipping/#comments Mon, 09 Jun 2008 15:16:25 +0000 altitude http://hfield.com/?p=85 hField can ship your order via the United States Postal Service (USPS) or FedEx International Express. With USPS shipping, your package is delivered abroad to an intermediary carrier who makes final delivery. In most cases, this intermediary is the national postal carrier. The reliability and timeliness of delivery is highly dependent on the intermediary carrier, and in most countries, delivery is fast, affordable and reliable.

FedEx Express International shipping options can be quite expensive, with the benefit that FedEx handles delivery of the package through the entire process, handling customs brokerage and providing excellent tracking information. If speed is absolutely essential or you know of problems with your local postal service, FedEx can be a better option.

]]> http://www.hfield.com/faqs/options-for-international-shipping/feed/ Can I order a Wi-Fire™ if I do not live in the U.S.? http://www.hfield.com/faqs/international-order/ http://www.hfield.com/faqs/international-order/#comments Mon, 09 Jun 2008 15:15:51 +0000 altitude http://hfield.com/?p=84 Wi-Fire™ has FCC Certification. Before ordering, please make sure that you may import and use this product in your country or that it otherwise suits your purposes. If you require other certifications, please write us with your interest and join our mailing list, and we will keep you informed. We’re delighted to answer your questions at sales@hfield.com.

]]> http://www.hfield.com/faqs/international-order/feed/ Will I receive tracking information on my order? http://www.hfield.com/faqs/tracking-information-on-order/ http://www.hfield.com/faqs/tracking-information-on-order/#comments Mon, 09 Jun 2008 15:14:31 +0000 altitude http://hfield.com/?p=83 Yes, you will receive tracking information whether you select FedEx or USPS shipping. Please understand that USPS tracking information is significantly less detailed than FedEx. If it is extremely important to know the up-to-the-minute location of your order, you should select one of our FedEx options. This is particularly true in the case of international orders, where the USPS  is sometimes unable to provide any updates once the shipment clears U.S. Customs.

Our carrier pickups occur late in the evening to maximize the number of orders we can ship, so tracking information is emailed daily in the early morning after our shipping and processing is done. So for example, if you receive a shipment notification early morning Tuesday, it would mean your order shipped on Monday.

]]> http://www.hfield.com/faqs/tracking-information-on-order/feed/ How soon will my order be shipped? http://www.hfield.com/faqs/how-soon-will-order-be-shipped/ http://www.hfield.com/faqs/how-soon-will-order-be-shipped/#comments Mon, 09 Jun 2008 15:13:23 +0000 altitude http://hfield.com/?p=82 hField makes every effort to ship within one business day of receiving your order. International orders can sometimes be delayed due to processing of customs documents. hField does not currently ship orders on weekends or major holidays.

]]> http://www.hfield.com/faqs/how-soon-will-order-be-shipped/feed/ Does hField ship to APO/FPO addresses? http://www.hfield.com/faqs/ship-to-apofpo-address/ http://www.hfield.com/faqs/ship-to-apofpo-address/#comments Mon, 09 Jun 2008 15:12:12 +0000 altitude http://hfield.com/?p=81 Yes, hField is happy to ship to APO and FPO addresses. Please be sure to follow the U.S. Postal Service’s guidelines for properly entering your address. Click here for instructions.

Specifically, your APO/FPO address is considered domestic for U.S. mail purposes. When completing hField’s one-page checkout form, make sure you select United States for your country. If you select a foreign country, we will need to contact you to correct it before shipping.

You should enter APO or FPO, as appropriate, in the “City” field of the checkout form. Your state should be entered as “AE,” “AA,” “AP,” etc. Do not enter “Florida” or “New York” as your state because this will delay shipping while we correct it.

If you have any questions about properly completing our shopping cart, please contact sales@hfield.com, and we will be happy to provide additional instructions.

]]> http://www.hfield.com/faqs/ship-to-apofpo-address/feed/ Does the Wi-Fire work on 802.11n networks? http://www.hfield.com/faqs/wi-fire-and-80211n-networks-2/ http://www.hfield.com/faqs/wi-fire-and-80211n-networks-2/#comments Mon, 09 Jun 2008 15:09:37 +0000 altitude http://hfield.com/?p=80 The Wi-Fire will work on 802.11n networks, provided the 802.11n network is in “Mixed Mode” and allows 802.11b/g devices to connect. The Wi-Fire itself does not use the 802.11n protocol, instead relying on the more ubiquitous 802.11b/g protocols.

]]> http://www.hfield.com/faqs/wi-fire-and-80211n-networks-2/feed/ Is the Wi-Fire weatherproofed? http://www.hfield.com/faqs/is-the-wi-fire-weatherproofed/ http://www.hfield.com/faqs/is-the-wi-fire-weatherproofed/#comments Mon, 09 Jun 2008 15:08:23 +0000 altitude http://hfield.com/?p=79 No. Although designed for rugged mobile use, the Wi-Fire is not designed to be permanently installed outdoors. It is not weatherproofed and should not be stationed permanently in positions of high precipitation or harsh weather conditions without additional protection. It will, however, go anywhere you go. The Wi-Fire is used by boaters, RV’ers and even forest rangers.

]]> http://www.hfield.com/faqs/is-the-wi-fire-weatherproofed/feed/ Can I attach another USB Cable to the Wi-Fire? http://www.hfield.com/faqs/attach-multiple-usb-cables/ http://www.hfield.com/faqs/attach-multiple-usb-cables/#comments Mon, 09 Jun 2008 15:07:01 +0000 altitude http://hfield.com/?p=78 Absolutely. You can plug an additional USB extension cable either directly to the Wi-Fire, or plug it into the end of the retractable USB cable that was included with your purchase. However, please make sure that you use only USB 2.0 extension cables, and keep in mind that the total length of the cable cannot exceed 16 feet without having an impact on connection performance. Up to 16 feet, there’s no negative performance impact. If you want to go beyond 16 feet, you may have to use a USB 2.0 “Active” repeater.

]]> http://www.hfield.com/faqs/attach-multiple-usb-cables/feed/ Why does the USB cable get tangled when I extend it? http://www.hfield.com/faqs/usb-cable-gets-tangled/ http://www.hfield.com/faqs/usb-cable-gets-tangled/#comments Mon, 09 Jun 2008 14:08:44 +0000 altitude http://hfield.com/?p=77 The retractable cable’s center spool needs equal pressure applied from both ends of the USB cable when expanding or retracting the USB cable. To do this, simply pull upon both ends equally, and the cable will no longer become tangled.

To avoid tangles, pull the USB cable in both directions simultaneously.

]]> http://www.hfield.com/faqs/usb-cable-gets-tangled/feed/ Is the 4-foot retractable USB cable detachable? http://www.hfield.com/faqs/usb-cable-detachable/ http://www.hfield.com/faqs/usb-cable-detachable/#comments Mon, 09 Jun 2008 14:07:26 +0000 altitude http://hfield.com/?p=76 Yes, the retractable USB cable is detachable. To unplug it, firmly grasp the USB connector body, not the cable, and carefully slide the USB connector off the end of the Wi-Fire. Be careful when pulling the USB connector to pull it straight off, and not to twist it or apply any side-to-side force because this could damage the internal circuitry. As with any cord, grasp the thick plastic body of the connector, not the cord itself, when pulling.

]]> http://www.hfield.com/faqs/usb-cable-detachable/feed/ I bought a Wi-Fire before September 2007, and I notice it’s incompatible with Windows Vista or Macintosh. What should I do? http://www.hfield.com/faqs/compatibility/ http://www.hfield.com/faqs/compatibility/#comments Mon, 09 Jun 2008 14:06:28 +0000 altitude http://hfield.com/?p=75 hField Technologies released a 2nd generation version of the Wi-Fire in September 2007, which was dark gray in color and had different hardware components that gave it full XP, Vista, Macintosh and Linux compatibility. If you purchased a Wi-Fire prior to this period, we offer a special upgrade program for you. You pay the upgrade price plus shipping, send your older unit back to hField Technologies, and we’ll send you a Vista, XP, Mac, Linux compatible version. If you’re interested in learning more, please email support@hfield.com for additional information.

]]> http://www.hfield.com/faqs/compatibility/feed/ Is it easy to set up the Wi-Fire™ to connect to an encrypted network? http://www.hfield.com/faqs/connect-to-encrypted-network/ http://www.hfield.com/faqs/connect-to-encrypted-network/#comments Mon, 09 Jun 2008 14:05:34 +0000 altitude http://hfield.com/?p=74 The Wi-Fire™ can handle WEP, WPA, WPA, WPA2 and 802.1x encryption standards, up to 256 bits. To connect using these encryption schemes, you will need to enter the key or certificate information into the profile. This is done on the Profile Tab in the Wi-Fire Connection Manager. The software will automatically determine your connection’s encryption settings when you attempt to connect to a new network, but you can also modify it if you wish. To add your encryption settings, double click on your network’s profile in the Profile Tab.

If you need to change your encryption settings, it is better to delete the profile and then re-create the profile by double clicking on your network again in the Main Tab.

If unsure, ask your network administrator for help in determining which type of encryption to use and how to enter your security settings.

]]> http://www.hfield.com/faqs/connect-to-encrypted-network/feed/ Why does the USB cable get tangled when I retract it? http://www.hfield.com/faqs/cable-tangled/ http://www.hfield.com/faqs/cable-tangled/#comments Mon, 09 Jun 2008 13:57:32 +0000 altitude http://hfield.com/?p=73 Pull on both ends until you feel it pulling, and then gently allow it to retract. Sometimes if the wire is twisted this is more difficult, so make sure the wires are straight first. Be sure to apply pressure to both ends equally when expanding or retracting the cable.

]]> http://www.hfield.com/faqs/cable-tangled/feed/ I’ve lost a part. Is it possible to order a new one? http://www.hfield.com/faqs/lost-part/ http://www.hfield.com/faqs/lost-part/#comments Mon, 09 Jun 2008 13:56:42 +0000 altitude http://hfield.com/?p=72 Yes, please contact hField Technologies to replace the missing part at 877-7hField; there may be a fee.

]]> http://www.hfield.com/faqs/lost-part/feed/ What do I do if I find there are parts missing in the package? http://www.hfield.com/faqs/missing-parts/ http://www.hfield.com/faqs/missing-parts/#comments Mon, 09 Jun 2008 13:55:50 +0000 altitude http://hfield.com/?p=71 Contact hField Technologies to replace the missing parts at toll free 877-743-4353 or email support@hfield.com.

]]> http://www.hfield.com/faqs/missing-parts/feed/ What are Line of Sight and Electromagnetic Interference? http://www.hfield.com/faqs/line-of-sight-and-electromagnetic-interference/ http://www.hfield.com/faqs/line-of-sight-and-electromagnetic-interference/#comments Mon, 09 Jun 2008 13:55:01 +0000 altitude http://hfield.com/?p=70 Line of Sight (LOS) interference is anything that stands between the access point and the network adapter. This includes walls, doors, windows and trees. When fewer obstacles are in the way, the signal is better. Electromagnetic Interference is caused by other high-frequency microwave devices within a certain range. Cell phones, pagers, other Wi-Fi networks and even microwave ovens have been known to degrade the quality of a Wi-Fi connection.

]]> http://www.hfield.com/faqs/line-of-sight-and-electromagnetic-interference/feed/ What kind of range can I expect with the Wi-Fire™? http://www.hfield.com/faqs/expected-range-of-wi-fire/ http://www.hfield.com/faqs/expected-range-of-wi-fire/#comments Mon, 09 Jun 2008 13:54:12 +0000 altitude http://hfield.com/?p=69 The exact range you’ll be able to connect with the Wi-Fire™ is impossible to determine in advance. There are many variables, such as line of sight, radio interference, physical obstruction, elevation differences and the overall environment, which all impact your wireless connection. With perfect line of sight, the Wi-Fire™ can connect many thousands of feet; with a lower line of sight and more obstructions, the distance will be less. However, you’ll always see a greater benefit than with your omni-directional built-in Wi-Fi card because the Wi-Fire’s™ directional power gives it superior signal quality when it’s properly oriented toward the best available signal path.

]]> http://www.hfield.com/faqs/expected-range-of-wi-fire/feed/ How do I aim the Wi-Fire™? http://www.hfield.com/faqs/aim-wi-fire/ http://www.hfield.com/faqs/aim-wi-fire/#comments Mon, 09 Jun 2008 13:53:26 +0000 altitude http://hfield.com/?p=68 The leading edge of the unit is the directional part of the unit, so you’ll want to point the Wi-Fire™ in the direction that the arrow on top is pointing. To optimize Wi-Fi signal reception, point this edge toward the access point. The arrow on top of the Wi-Fire™ should be pointing toward the location of strongest signal (not necessarily toward the access point) as shown by the Wi-Fire Connection Manager. Sometimes, reflections bouncing off obstructions have higher signal strength in multi-path environments than the most direct path to the access point. Use the Wi-Fire Connection Manager to help determine the optimum location and orientation in order to provide maximum signal strength.

]]> http://www.hfield.com/faqs/aim-wi-fire/feed/ What is Ad Hoc Mode? http://www.hfield.com/faqs/what-is-ad-hoc-mode/ http://www.hfield.com/faqs/what-is-ad-hoc-mode/#comments Mon, 09 Jun 2008 13:52:42 +0000 altitude http://hfield.com/?p=67 Ad Hoc mode permits the WiFi user to set up a peer-to-peer network between two computers without needing a WiFi Access Point. For example, at a business meeting, two coworkers could initiate an ad hoc connection to transfer files wirelessly between two laptops.

]]> http://www.hfield.com/faqs/what-is-ad-hoc-mode/feed/ How do I know what authentication settings to use for my school/office? http://www.hfield.com/faqs/authentication-settings-for-schooloffice/ http://www.hfield.com/faqs/authentication-settings-for-schooloffice/#comments Mon, 09 Jun 2008 13:51:10 +0000 altitude http://hfield.com/?p=66 All universities and offices with wireless coverage inform their users what settings are necessary to connect to these networks. When in doubt, ask your network administrator or help desk.

]]> http://www.hfield.com/faqs/authentication-settings-for-schooloffice/feed/ With which networks is the Wi-Fire™ compatible? http://www.hfield.com/faqs/wi-fire-compatibility-with-networks/ http://www.hfield.com/faqs/wi-fire-compatibility-with-networks/#comments Mon, 09 Jun 2008 13:50:12 +0000 altitude http://hfield.com/?p=65 The Wi-Fire™ will work on any network compatible with the 802.11b/g (Wi-Fi) standards. It is fully compatible and interoperable with most Wi-Fi networks; however, as with all networks, you must be an authorized user in order to connect.

]]> http://www.hfield.com/faqs/wi-fire-compatibility-with-networks/feed/ Do I need to buy any additional materials in order to use the Wi-Fire? http://www.hfield.com/faqs/additional-materials-needed-with-wi-fire/ http://www.hfield.com/faqs/additional-materials-needed-with-wi-fire/#comments Mon, 09 Jun 2008 13:48:16 +0000 altitude http://hfield.com/?p=64 No. The Wi-Fire is ready to go out of the box. No additional materials or work is necessary! The Wi-Fire doesn’t even require you to already have an internal WiFi network card in your computer. Though if you do already have an internal WiFi network card (of any type, including 802.11n), there is no interference between it and the Wi-Fire, so you won’t need to modify any of your existing settings.

]]> http://www.hfield.com/faqs/additional-materials-needed-with-wi-fire/feed/ Why does the Wi-Fire attain stronger connections? http://www.hfield.com/faqs/wi-fire-stronger-connections/ http://www.hfield.com/faqs/wi-fire-stronger-connections/#comments Mon, 09 Jun 2008 13:47:13 +0000 altitude http://hfield.com/?p=63

The Wi-Fire is a fully integrated high-gain WiFi USB 2.0 Network Adapter that utilizes three interlocking technologies to provide benefits to you, the Wi-Fi User. The high-gain antenna makes the signal directional and provides a form of passive signal conditioning, allowing the user to “aim” the adapter in the direction of strongest reception for any access point to which you have access. The Wi-Fire also has high receive sensitivity, contributing to reducing dropped packets and reductions in throughput. Finally, the Wi-Fire Connection Manager helps you see all the access points in the area and choose the best network connection available to you.

]]> http://www.hfield.com/faqs/wi-fire-stronger-connections/feed/ Does the Wi-Fire work on 802.11n networks? http://www.hfield.com/faqs/compatibility-80211n-networks/ http://www.hfield.com/faqs/compatibility-80211n-networks/#comments Mon, 09 Jun 2008 13:45:46 +0000 altitude http://hfield.com/?p=62 The Wi-Fire will work on 802.11n networks, provided the 802.11n network is in its normal “Mixed Mode” and allows 802.11b/g devices to connect. The Wi-Fire itself does not use the 802.11n protocol, instead relying on the more ubiquitous 802.11b/g protocols, which are supported by 802.11n according to its specification. Be careful not to set your access point to the N-only mode (also sometimes referred to as “Greenfield” mode), which limits its ability to connect to most available networks.

]]> http://www.hfield.com/faqs/compatibility-80211n-networks/feed/ What is 802.11b/g? http://www.hfield.com/faqs/what-is-80211bg/ http://www.hfield.com/faqs/what-is-80211bg/#comments Mon, 09 Jun 2008 13:44:57 +0000 altitude http://hfield.com/?p=61 The term 802.11b/g is essentially synonymous with WiFi. 802.11b was the first WiFi protocol, allowing users to connect at speeds up to 11Mbps. A few years after that, 802.11g was released, giving users a boost in speed up to 54Mbps. The Wi-Fire is compatible with both 802.11b and 802.11g.

]]> http://www.hfield.com/faqs/what-is-80211bg/feed/ What is a Wireless Network Adapter? http://www.hfield.com/faqs/wireless-network-adapter/ http://www.hfield.com/faqs/wireless-network-adapter/#comments Mon, 09 Jun 2008 13:44:10 +0000 altitude http://hfield.com/?p=60 A wireless network adapter is used to connect a desktop or laptop computer wirelessly to a WiFi access point.

]]> http://www.hfield.com/faqs/wireless-network-adapter/feed/ What is a MAC address? http://www.hfield.com/faqs/what-is-a-mac-address/ http://www.hfield.com/faqs/what-is-a-mac-address/#comments Mon, 09 Jun 2008 13:43:00 +0000 altitude http://hfield.com/?p=59

The Media Access Control (MAC) address of the Wi-Fire is a unique serial number assigned to your particular Wi-Fire. Every wired or wireless network device has a unique MAC address. Sometimes wireless routers are set up with “MAC address filtering,” in which case only selected MAC addresses are permitted on the network. If you have such a setup, be sure to add the Wi-Fire’s MAC address to your permitted devices list. After installing the software, plug in the Wi-Fire, bring up the Wi-Fire Connection Manager, and you’ll find the MAC address (Adapter MAC) listed in the Advanced tab.

]]> http://www.hfield.com/faqs/what-is-a-mac-address/feed/ What are WPA and WPA2? http://www.hfield.com/faqs/what-are-wpa-and-wpa2/ http://www.hfield.com/faqs/what-are-wpa-and-wpa2/#comments Mon, 09 Jun 2008 13:42:03 +0000 altitude http://hfield.com/?p=58 WPA stands for WiFi Protected Access. It is a recent enhanced specification and provides much stronger security than WEP. WPA2 is a further revision to WPA.

]]> http://www.hfield.com/faqs/what-are-wpa-and-wpa2/feed/ What is WEP? http://www.hfield.com/faqs/what-is-wep/ http://www.hfield.com/faqs/what-is-wep/#comments Mon, 09 Jun 2008 13:40:09 +0000 altitude http://hfield.com/?p=57 WEP (Wired Equivalent Privacy) is a security feature commonly used on wireless access points. WEP uses an assigned encryption key that encrypts data before it is transmitted through the airwaves. Network access is denied to anyone who does not possess the correct key.

]]> http://www.hfield.com/faqs/what-is-wep/feed/ Why does the Wi-Fire™ attain stronger connections and higher speeds? http://www.hfield.com/faqs/wi-fire-increase-speed/ http://www.hfield.com/faqs/wi-fire-increase-speed/#comments Mon, 09 Jun 2008 13:39:26 +0000 altitude http://hfield.com/?p=56 Most Wi-Fi adapters and access points utilize Adaptive Rate Selection (ADS), which means that the stronger the signal, the faster the connection. In a setting with high interference or at great range, less Wi-Fi data (packets) reach your computer successfully and must be resent. This slows down your connection from a peak speed of 54 Mbps down to as low as 1Mbps. Because the Wi-Fire™ is highly sensitive, focuses on only the most coherent signals and is able to take advantage of low signal strengths, it can reduce the number of lost packets even at great distances or in areas of high interference. This allows the Wi-Fire™ to maintain high connection speeds where other adapters would be extremely slow. For example, if you are connecting at 8Mbps with a standard WLAN USB adapter, you might easily attain 48Mbps or 54Mbs with the Wi-Fire™!

]]> http://www.hfield.com/faqs/wi-fire-increase-speed/feed/ What is the Wi-Fire™? http://www.hfield.com/faqs/what-is-the-wi-fire/ http://www.hfield.com/faqs/what-is-the-wi-fire/#comments Mon, 09 Jun 2008 13:36:18 +0000 altitude http://hfield.com/?p=55 The Wi-Fire™ is a compact, range-extending USB device that enables you to access a wireless Internet connection from up to 1,000 feet away–three times the range of your built-in wireless adapter.

]]> http://www.hfield.com/faqs/what-is-the-wi-fire/feed/ How do I know if I need Wi-Fire Connection Manager v1 or v2? http://www.hfield.com/faqs/wi-fire-connection-manager-v1-or-v2/ http://www.hfield.com/faqs/wi-fire-connection-manager-v1-or-v2/#comments Mon, 09 Jun 2008 13:33:30 +0000 altitude http://hfield.com/?p=54 hField Technologies modified some of the hardware components in September 2007, in order to bring Wi-Fire functionality to Macintosh and Vista, in addition to Windows XP.

If you purchased the Wi-Fire for Windows XP prior to September 2007 from www.hfield.com, then you will need to download the Wi-Fire Connection Manager v1.

If you purchased the Wi-Fire at any time and it is a ‘white’ unit, download Wi-Fire Connection Manager v1.

If you purchased the Wi-Fire for Macintosh prior to September 2007 and wish to use it on Windows XP or Vista, download Wi-Fire Connection Manager v2.

If you purchased the Wi-Fire from a different vendor than www.hfield.com, and are confused about which software to download, please contact Technical Support at 877-743-4353 or support@hfield.com.

]]> http://www.hfield.com/faqs/wi-fire-connection-manager-v1-or-v2/feed/ Where is the Wi-Fire Connection Manager? http://www.hfield.com/faqs/wi-fire-connection-manager/ http://www.hfield.com/faqs/wi-fire-connection-manager/#comments Mon, 09 Jun 2008 13:32:32 +0000 altitude http://hfield.com/?p=53 There are three ways to open the Wi-Fire Connection Manager:

<<BULLETS>>

Double click on the ‘h’ in the system tray (area on the screen next to your clock).

Double click on the shortcut that was placed on your desktop upon installation.

Go to Start -> All Programs -> Wi-Fire Connection Manager -> Wi-Fire Connection Manager.

]]> http://www.hfield.com/faqs/wi-fire-connection-manager/feed/ Why does the Wi-Fire Connection Manager say “Wi-Fire not plugged in” even when the Wi-Fire is plugged in? http://www.hfield.com/faqs/wi-fire-not-plugged-in-alert/ http://www.hfield.com/faqs/wi-fire-not-plugged-in-alert/#comments Mon, 09 Jun 2008 13:27:31 +0000 altitude http://hfield.com/?p=52 This can be caused by several things. First, make sure that the Wi-Fire’s hardware drivers were successfully installed.

On Windows XP:

Open your Network Connections folder, and see if the Wi-Fire’s connection is shown. It will appear as Wireless Connection, or if you have more than one wireless adapter, it will appear as “Wireless Connection 2″ (or 3, 4, etc). To identify the correct Wireless Connection for the Wi-Fire, unplug the Wi-Fire to see if that icon disappears.

If you can verify the Wireless Connection you see in the Network Connections Folder is the Wi-Fire, then the problem is simply software related. Make sure you have Wi-Fire Connection Manager 2.1 installed.

Also, if you have third-party WiFi software installed, make sure that you have exited that software completely. If the third-party software gives you an option to “Enable Windows Wireless Zero Configuration” (also called WZC), click that to enable it.

If the problem continues to persist, login as a user with Administrator privileges, and click on the Start Menu then click Run. In the text box, type “C:\windows\system32\net.exe start wzcsvc” (without the quotes), and click okay. This will turn WZC back on, and allow you to use the Wi-Fire Connection Manager.

On Windows Vista:

Open the Network Connections, either through the Start Menu or the “world” icon in the system tray (by the clock). You should see a list of available networks, categorized by the connection. For example, if you have an existing WiFi card, it will be listed as “Wireless Connection 2″ (or 3, 4, etc). To identify the correct Wireless Connection for the Wi-Fire, unplug the Wi-Fire to see if that category disappears.

If you find that the Wi-Fire’s connection is not visible when the Wi-Fire is plugged in, it’s likely you have a driver issue and should read questions on drivers.

If you continue to have difficulty, please contact technical support at 877-7hField.

]]> http://www.hfield.com/faqs/wi-fire-not-plugged-in-alert/feed/ What should I do if Windows reports the driver did not successfully install? http://www.hfield.com/faqs/driver-did-not-install/ http://www.hfield.com/faqs/driver-did-not-install/#comments Mon, 09 Jun 2008 13:15:13 +0000 altitude http://hfield.com/?p=51

First, verify that the driver did not successfully install. Turn your volume all the way up, and then unplug the Wi-Fire, wait 10 seconds, and then plug it back in. When you plug it back in, you should hear several rapid beeps. Two rapid beeps of rising pitch indicate the driver is successfully installed. However, if you hear instead three rapid low-tone beeps, that means Windows has not been able to install the driver for the Wi-Fire yet.

If this test indicates the driver is not yet installed, please run the Wi-Fire Installer on the CD again, which will run the uninstaller. After uninstalling the software, repeat the process of installation again, but make sure the Wi-Fire is unplugged before the installation process is complete.

If you continue to have difficulties, please call hField Technologies Technical Support Line at 877-743-4353.

]]> http://www.hfield.com/faqs/driver-did-not-install/feed/ hField releases Wi-Fire™ for Linux http://www.hfield.com/news-events/hfield-releases-wi-fire-for-linux/ http://www.hfield.com/news-events/hfield-releases-wi-fire-for-linux/#comments Sun, 01 Jun 2008 16:26:44 +0000 altitude http://hfield.com/?p=142 BETHLEHEM, PA-June 1, 2008: hField Technologies has launched a Linux compatible version of its Wi-Fire™ , a compact high-performance long-range USB WiFi Adapter. With its high-gain directional antenna and extremely strong receive sensitivity, Wi-Fire now gives Linux users the freedom to connect to WiFi networks when they want, where they want.

“Wi-Fire™ is the perfect device–lightweight and easy to use–for

the seriously mobile Linux user and those who have problems connecting
to their regular wireless network because of distance, obstacles or
other interference,” said Tom DiClemente, hField CEO. “We’re
dedicated to empowering people to connect better, faster and more
economically.”

From Linux kernel version 2.6.18, the Wi-Fire™ is basically plug and play. The setup/install is simple because major distributions like Ubuntu and Fedora Core are including the device ID by default. The Wi-Fire™ can be controlled through any network utility of choice, including knetmanager or ifconfig or iwconfig.

Linux users benefit from the increased mobility and greater range with faster speeds in comparison to other standard WiFi adapters, and it works with any 802.11 b/g access point. It multiplies the effectiveness of wireless networks by allowing users to connect to a WiFi network from up to 1,000 feet–more than three times the range of standard adapters–often at significantly higher speeds, and even in locations where no wireless signal could be detected previously.

WiFi users can now easily use the Wi-Fire™with Linux, Macintosh and on Windows platforms by configuring the appropriate software on each machine.

]]> http://www.hfield.com/news-events/hfield-releases-wi-fire-for-linux/feed/ What is WiFi? http://www.hfield.com/faqs/faqs-test-2/ http://www.hfield.com/faqs/faqs-test-2/#comments Tue, 20 May 2008 19:53:49 +0000 admin http://hfield.com/?p=19 WiFi is a popular way of connecting to the Internet wirelessly. WiFi is widely used all over the world in homes, businesses and other public settings. If you’ve ever connected to the Internet wirelessly at work, with a home access point or at your local coffee shop, you’ve probably used WiFi.

]]> http://www.hfield.com/faqs/faqs-test-2/feed/ hField releases Wi-Fire™ for Vista/XP http://www.hfield.com/news-events/vista-xp-wi-fire-released/ http://www.hfield.com/news-events/vista-xp-wi-fire-released/#comments Tue, 06 Nov 2007 15:49:30 +0000 altitude http://hfield.com/?p=98 BETHLEHEM, PA-November 6, 2007: hField Technologies (hfield.com) has just launched a Windows Vista compatible version of the Wi-Fire™, a compact high-performance long-range USB Wi-Fi Adapter.

The launch coincides with introduction of hField’s Wi-Fire Connection Manager 2.0 for both XP and Vista-innovative software that is fully integrated with the Windows OS. With its integrated high-gain directional antenna and extremely strong receive sensitivity, this all new Wi-Fire now gives Vista users the freedom to connect to WiFi networks when they want, where they want.

Users benefit from the increased mobility and greater range with faster speeds in comparison to other standard Wi-Fi adapters. Wi-Fire provides interoperability with any 802.11 b/g access point and multiplies the effectiveness of wireless networks by allowing users to connect to a Wi-Fi network from up to 1,000 feet–more than three times the range of other 802.11 adapters–often at significantly higher speeds, and even in locations where no wireless signal could be detected previously.

Wi-Fire™, only 3 inches by 4 inches and a sleek 3/8-inch thick, is small, easy-to-use and folds up with its mounting device and USB cable for portability.

Retail price for Wi-Fire™ is $79.00 and is available now at hfield.com/buynow and participating retailers. hField launched Wi-Fire™ for Mac in August to rave reviews. The company expects the Vista version to be met with equal excitement.

“Wi-Fire™ is the perfect device–lightweight and easy to use–for the seriously mobile Vista user and those who have problems connecting to their regular wireless network because of distance, obstacles or other interference,” said Tom DiClemente, hField’s CEO. “We’re dedicated to empowering people to connect better, faster and more economically.”

Additionally, Wi-Fire™ now uses the same hardware for XP, Vista and Mac with the same outstanding performance. You can even move the Wi-Fire™ from one computer to another simply by installing the correct software for the new computer’s operating system. This release also features hField’s new Wi-Fire Connection Manager 2.0 (WCM2.0), which is fully integrated with Windows for XP and Vista.

This innovative software requires about one-third of the RAM used by competitive software. It also offers automatic security setting recognition, making it easier to secure your network, and works seamlessly with Window’s internal Wi-Fi controls, meaning no compatibility or driver interference issues.

A Linux version is in development.

]]> http://www.hfield.com/news-events/vista-xp-wi-fire-released/feed/ hField releases Wi-Fire™ for Macintosh http://www.hfield.com/news-events/wi-fire-for-mac-released/ http://www.hfield.com/news-events/wi-fire-for-mac-released/#comments Thu, 16 Aug 2007 18:32:29 +0000 altitude http://hfield.com/?p=96 BETHLEHEM, PA - August 16, 2007: hField Technologies has just launched the Wi-Fire™, a compact high-performance USB Wi-Fi Adapter for Macintosh. With an integrated high-gain directional antenna and extremely strong receive sensitivity, the Wi-Fire™ gives Macintosh users the freedom to connect to Wi-Fi networks when they want, where they want. Users benefit from the increased mobility and greater range with faster speeds as compared to Airport or Airport Express.

Wi-Fire™ provides interoperability with any 802.11 b/g access point and multiplies the effectiveness of wireless networks, allowing users to connect to a Wi-Fi network from up to 1,000 feet, more than three times the range of Airport cards and other 802.11 adapters, at significantly higher speeds, and even in locations where no wireless signal could be detected previously.

Wi-Fire™, only 3 inches by 4 inches with a sleek 3/8-inch thickness, is small, easy-to-use, and folds up with its mounting device and USB cable for portability. Images of Wi-Fire™ are available for download at http://www.hfield.com/newsroom/media/.

Retail price for Wi-Fire&trade; is $79.00 and is available now at http://www.hfield.com/buynow and participating retailers.

“Wi-Fire™ is the perfect device–lightweight and easy to use–for the seriously mobile Mac user as well as Mac users who have problems connecting to their regular wireless network because of distance, obstacles or other interference,” said Tom DiClemente, hField’s CEO. “We’re dedicated to Mac users connecting better, faster and more economically.”

Wi-Fire™ s also available for Windows XP. Linux and Vista versions are being developed.

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